Travel opens doors to connection, work, and exploration, offering experiences that can shape lives in meaningful ways. But, for people with spinal cord injuries (SCI), it also comes with questions that most travelers never have to consider: Will my wheelchair be safe on the flight? Will the hotel room actually match the description online? What steps do I need to take to stay healthy on a long trip? These challenges are real, but so are the solutions, shaped by community programs, healthcare guidance, and research projects working toward better systems of accessibility.
Community Impact
Lodging is one of the most common pressure points in travel. A Craig H. Neilsen Foundation grantee partner found that more than 90% of travelers with SCI who used hotels after injury encountered environmental barriers. What stood out most was not the lack of features, but the lack of reliable information. Without clear details about room dimensions, bathroom layouts, or bed heights, travelers often arrived to find spaces that didn’t work for them, only after long hours on the road.
Efforts are underway to change that. A grantee-partner of the Neilsen Foundation developed a framework for hotels to share accurate accessibility details online, including measurements and photos, so guests can make informed choices before booking. The concept is simple, but powerful: when travelers know what to expect, they report feeling not only more confident in booking, but also more welcomed by the property itself.
Changes making a difference for travelers with SCI include:
- Hotels listing accessibility features such as bed height, doorway width, and roll-in shower availability online.
- Communities piloting better accessibility standards for recreation and lodging.
Each of these steps, though incremental, adds up to fewer surprises and more freedom for people who want to keep traveling.
Health Implications
Preparing for travel also means planning for health. A long flight is not only about endurance. For people with SCI, it can raise risks such as pressure sores and circulation issues from sitting upright for long periods, urinary tract infections, or dangerous fatigue. Our grantee partners have emphasized how proactive strategies can make all the difference.
Medication and health management are other key factors. Travelers often need to adapt dosing schedules when crossing time zones or spending long stretches in transit without predictable access to restrooms or refrigeration. Rehabilitation specialists frequently guide people through these adjustments so trips remain safe and sustainable.
These health considerations place an additional burden on individuals with SCI while traveling and are essential for turning a stressful journey into a manageable one. And they remind us that accessible travel is not only about physical space but also about protecting health and energy so that the trip itself can be enjoyed.
Research Effect
While community efforts and healthcare guidance address immediate needs, research is laying the groundwork for broader change. Current grantee work is gathering in-depth accounts from travelers with SCI to create recommendations for airline and airport personnel training. The goal is straightforward: staff who understand the realities of SCI are better prepared to handle equipment, transfers, and emergencies safely.
This work connects directly with wider industry challenges. In 2024, the U.S. Department of Transportation fined a major airline $50 million for mistreating passengers with disabilities and their equipment, the largest disability-related fine in airline history (Los Angeles Times). More recently, proposed federal rules aim to strengthen protections and hold carriers accountable when mobility devices are broken or delayed (Fortune). These developments highlight both the scale of the problem and the urgency of solutions.
Airlines are beginning to respond. Some airlines, such as Delta, have publicly committed to testing new seating designs, distributing evacuation tools, and expanding accessibility advisory groups. Yet even with these advances, gaps remain. The interviews and focus groups underway with travelers with SCI in the U.S. and Canada are designed to close those gaps, producing recommendations that airlines can act on immediately.
Solutions do not always begin with renovations. Often, they start with better training, clearer data, and a commitment to listening.
Looking Ahead
For people with SCI, travel continues to evolve. While barriers remain, change is underway: hotels are sharing clearer accessibility details, healthcare providers are equipping travelers with strategies for safe journeys, and researchers are advancing solutions shaped by the lived expertise of the SCI community. Step by step, these efforts are expanding opportunities and making travel a more seamless, enjoyable experience.
The future of accessible travel is about ensuring that people can make decisions with dignity and confidence, and ultimately about shifting the question from “Will this trip even be possible?” to “Where should I go next?”